DENVER, CO (October 15, 2025) – Making a thoughtful addition to its C-suite, Westerra Credit Union (Westerra) welcomed Greg Glawson as chief information officer (CIO) this month. Glawson will collaborate with each level of Westerra’s team to enhance the credit union’s member and employee services. Leading enterprise-wide initia...
Community financial institutions (CFIs) have built enduring reputations based upon exceptional customer service and local community engagement. The data embedded in these relationships, the patterns of how members live, borrow, and grow, has become one of their most strategic assets. Yet, many CFIs continue to rely on instinct, past practices, and ...
Q&A: How Credit Unions Can Strategically Expand into Commercial Lending Credit unions of all sizes are looking for ways to better serve their members, build long-term relationships, and stay competitive. Commercial lending is gaining traction as a strategic pathway to achieve these operational goals. In this Q&A feature, we speak wit...
Veteran IT Leader to Drive Innovation and AI adoption At One of Florida’s Largest Credit Unions Tampa, Fla. [October 14, 2025] -- GTE Financial, one of Florida’s largest and most established credit unions, announced today the appointment of Steve Vaughn as Vice President of Technology Integrations. Vaughn has nearly 30 years of experie...
The free, online program offers six self-paced, entrepreneurship-focused courses plus the opportunity to win a business grant through a pitch competitionBRIGHTON, Mich., March 26, 2025 — Lake Trust Credit Union (Lake Trust), a community-based credit union serving nearly 200,000 members and businesses throughout Michigan, has announced it is launc...
OKLAHOMA CITY, OK (October 14, 2025) – Tinker Federal Credit Union (TFCU) has named Jennalee Hunter senior vice president of human resources. In this role, Hunter oversees the credit union’s human resources operations, including hiring and staff development, employee relations, compensation, benefits and organizational growth. Hunter began...
DATE, October 14, 2025 (Pensacola, Fla.) – Champions First Credit Union (Champions First) and DEI Incorporated are proud to announce the upcoming opening of a new Champions First branch in Pensacola, Fla. The 4,208-square-foot facility, situated on a 0.94-acre site, is designed to enhance member experience through modern amenities and a welc...
Arizona-based Desert Financial Credit Union, which has over 490,000 members and roughly $9 billion in assets, launched an innovative youth banking program, Kickstart, in the Fall of 2024. The program has sustained upward growth and received an overwhelmingly positive member response, particularly among teens. The credit union is setting a new stand...
During the next twenty years, advances in AI and other technologies, Web3, decentralization, new forms of competition, the multi-million dollar intergenerational wealth transfer and changing consumer preferences will bring historic disruption to the credit union industry. For reasons explained below, current trends of aging membership, the inabilit...
Second only to your employees, your vendors are the most crucial relationships to your organization's success. In fact, financial institutions are managing dozens and sometimes hundreds of vendor relationships, with more than half overseeing 300 or more third-party partners. Vendor selection and relationship management are not just important; ...
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