3 Payment Problems That Signal It's Time to Modernize Your Credit Union's Payments Strategy
Let’s be honest: running a credit union has never been more complex. Rising delinquencies, higher costs and slower growth are squeezing margins across the industry. According to NCUA data, the average return on assets rose slightly to 0.76% through the second quarter of 2025, up from 0.69% a year earlier, while non-interest expenses climbed 6.8% to $72.4 billion during the same period. That leaves very little room for inefficiency—especially in payments, one of the most operationally intensive—and most intensive—parts of your business.But here’s the thing: the biggest drag on profitability isn’t just the economic headwinds—it’s outdated payment systems. When members can’t pay easily, delinquencies spike, call centers get flooded and staff waste hours fixing errors that modern t...