Tustin, Calif. – SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, has hired Michael Pfau in the new role of Senior Vice President of Digital Experience. With more than 1 million Members using online and mobile banking each month, Pfau and his team wil...
Community financial institutions (CFIs) have built enduring reputations based upon exceptional customer service and local community engagement. The data embedded in these relationships, the patterns of how members live, borrow, and grow, has become one of their most strategic assets. Yet, many CFIs continue to rely on instinct, past practices, and ...
According to data from Jack Henry, 72% of credit unions plan to expand services for small businesses within the next year. While credit unions haven’t always been known for their commercial offerings, they have a lot of untapped opportunities to grow among their business members, especially when it comes to lending.Why now?Many credit unions a...
Do you know where your members go when they want to invest? Perhaps you’ve even done the analysis of deposit outflows to determine which third-party investing apps your members are consistently sending money. Recent research by InvestiFi has found that investors are increasingly utilizing third-party apps in order to be able to access self-d...
The free, online program offers six self-paced, entrepreneurship-focused courses plus the opportunity to win a business grant through a pitch competitionBRIGHTON, Mich., March 26, 2025 — Lake Trust Credit Union (Lake Trust), a community-based credit union serving nearly 200,000 members and businesses throughout Michigan, has announced it is launc...
OKLAHOMA CITY, OK (October 14, 2025) – Tinker Federal Credit Union (TFCU) has named Jennalee Hunter senior vice president of human resources. In this role, Hunter oversees the credit union’s human resources operations, including hiring and staff development, employee relations, compensation, benefits and organizational growth. Hunter began...
Consumer preferences have shifted toward digital self-service, forcing financial institutions (FIs) to rethink the role branches play in today’s financial services landscape. Yet leading banks like Chase view branches as catalysts for economic growth and vital components of customer engagement. JPMorgan Chase’s internal research highlights...
Let’s be honest: running a credit union has never been more complex. Rising delinquencies, higher costs and slower growth are squeezing margins across the industry. According to NCUA data, the average return on assets rose slightly to 0.76% through the second quarter of 2025, up from 0.69% a year earlier, while non-interest expenses climbed ...
MIDLAND, MICHIGAN - Members First Credit Union (M1) is proud to announce the appointment of Bethany Dutcher as its new chief marketing & strategy officer, effective immediately. Dutcher brings more than 20 years of credit union experience to the role. She previously served as vice president of marketing at Members First.In her new ...
Nearly two-thirds of survey respondents increased compliance spending throughout 2024 BOSTON and LONDON — Blancco Technology Group, the industry standard in data erasure and mobile lifecycle solutions, today released a new report that shows the financial services sector is facing intensifying pressures related to the management of ...
Subscribe to our newsletter to stay
