Sunsetting, ITMs, and Planning for the ATM of the Future

As if maintaining your ATM fleet didn’t come with...

Rising Inflation Impacting Non-Prime Borrowers Most, Though Many Consumers Proving to be Resilient under Challenging Circumstances

New TransUnion study explores consumer resiliency amid rising inflation Chicago,...

Klarna reporting transactions is a big blow to banks as it competes with credit cards, says GlobalData

Following the news that Klarna will now begin reporting...

Greater Texas|Aggieland Credit Union Kicks Off Major Account Processing Upgrade to Better Serve Members

AUSTIN, May, 4, 2022 – Greater Texas|Aggieland Credit Union has launched...

People First Federal Credit Union Increases Member Engagement and Acquisition with the Help of SRM

People First Federal Credit Union, based in Allentown, Pennsylvania,...

Podcasts For High School Students – What Teens Need to Know About Financial Literacy

(SAVANNAH, Ga.) April is National Financial Literacy month. Center...

Are Paper Statements Dead? How to Best Serve Your Customer in a Digital World

The average American spends seven hours a day looking...

Leadership

United Federal Credit Union Creates District Manager Positions to Assist in Michigan and Indiana Markets

ST. JOSEPH, Mich. – United Federal Credit Union (United) is...

FORTERA CREDIT UNION ANNOUNCES JENNIFER VENTIMIGLIA AS PRESIDENT

CLARKSVILLE, TN – Fortera Credit Union announces...

Lake Michigan Credit Union Hires John Harpstas Vice President of Mortgage Strategy.

Grand Rapids, MI (December7, 2021) – Lake Michigan Credit Union...

UNCLE Credit Union Bolsters Senior Leadership Team with Two Executive Hires

LIVERMORE, Calif. (December 9, 2021)—UNCLE Credit Union, serving four...

Orange County’s Credit Union Continues Strategic Growth With New Leaders

Santa Ana-based Credit Union Adds New Executives to Enterprise...

CLA Named the Top Audit Firm for Credit Unions for the Eighth Year in a Row

CLA was named the top audit firm for credit unions in the 2021 Supplier Market Share Guide: Credit Union Auditors, published by Callahan & Associates. St....

ALM First Surpasses $55B in Assets Under Management

Dallas, Texas – ALM First, a strategic partner for more than...

Fundamentals of Banking: How Higher Rates Impact Depositories

Despite the current conversations regarding rising interest rates and...

Operations

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Cooperative Governance

Compliance

Lending

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Collections
Latest

PSCU’s Collections Company Rebrands to TriVerity

St. Petersburg, Fla.— (Nov. 1, 2021) —CU Recovery, a...

Meeting Collections and Recovery Needs in a Post-Pandemic World

The COVID-19 pandemic has drastically changed member behavior and...

Three Ways to Approach Collections with Compassion

A study by Northwestern Mutual shows that over 26%...

In 2020 and Beyond, Debt Collection Is Going Digital

Banking, ordering a pizza, calling a taxi—these mundane tasks,...

What is a Form 1099-C?

BY MIKE HALES The issuance of IRS Form 1099-C “Cancellation...

Marketing

Financial Liaisons: Why Do Customers Fall in Love? Banks Have Discovered the Answer

Banks Get Surprisingly Positive Reviews From Customers, According to...

MarketMatch selected by Education Credit Union for website redesign

June 25, 2021—Waynesville, Ohio— MarketMatch, Inc., a full-service, digital-forward...
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Training

What Top Credit Union Salespeople Do Differently

Every credit union has at least one. That team member who consistently out performs everyone else in sales. They are always at the top with...

CUES Celebrates, and Encourages Industry Participation in, Learning & Development Month

MADISON, Wis.—Talent development leader CUES is celebrating Learning &...

A Tribute To A “Problem Solver”, Rex Johnson

Publisher’s Note:  We all lost a good friend with...

7 Steps to a Complete Sales Process

A few years ago, I had the opportunity to...

8 Sales KPIs Every Credit Union Should Be Measuring

Many years ago, I remember sitting in a meeting...

Branching
Latest