Ascend Federal Credit Union Appoints Laura Miller as Chief Human Resources Officer
TULLAHOMA, Tenn. – Aug. 21, 2025 – Ascend Federal Credit Union, the largest credit union in Middle Tennessee, announced today that it has appointed Laura A. Miller as Chief Human Resources Officer (CHRO).
As CHRO, Miller will serve as a key member of Ascend’s executive leadership team. She will lead the credit union’s people strategy, overseeing areas such as compensation and benefits, talent acquisition and development, employee engagement, and performance management. Her role also includes ensuring compliance, guiding succession planning, and shaping organizational culture. Miller will align human resources initiatives with Ascend’s mission of serving its members and supporting communities.
“We’re thrilled to welcome Laura,” said Matt Jernigan, Ascend President and CEO. “Her extensive experience in the credit union industry, along with her passion for building strong teams and inclusive workplace cultures, makes her the ideal fit for this role and a great addition to our leadership team.”
Miller brings over 20 years of experience in human resources. Before joining Ascend, Miller served as senior vice president of human resources at Interra Credit Union, where she led the transformation of human resources infrastructure and drove improvements in employee engagement, corporate communications, and organizational design. She has also held executive roles at TTCU Federal Credit Union, Citi, and AAA Oklahoma/South Dakota.
“I’m honor...