American 1 Credit Union Empowers Members with Automated Self-Service Support and Chatbot During COVID-19 Crisis with SilverCloud’s Consumer Support Platform
Credit union’s self-service initiativeproves invaluable at onset of pandemic,dedicatedCoronavirus information center deployed across all digital channels
Portsmouth, N.H., Sept.15, 2020 -- SilverCloud, Inc., the only support solution built exclusively for the financial services industry, announcedJackson, Mich.-based American 1 Credit Unionsuccessfully deployed the company’s Consumer Support solution, including a chatbot,to provide members with 24/7 automated self-service across all digital ch...