New Report Finds Most Banks Unprepared for AI Due to Data Quality Gaps
ROANOKE, Va., November 20, 2025 – A new report commissioned by KlariVis, a
leading performance intelligence platform built for financial institutions, and
conducted by Cornerstone Advisors, a leading provider of business and technology consulting
services for banks, credit unions and fintech firms, reveals that most
community banks and credit unions are not yet equipped to leverage artificial
intelligence fully. The report notes inadequate data quality and infrastructure
emerging as the primary barriers.
The study, titled “Improving Your
Financial Institution’s Data Execution Quality (EQ),” surveyed more than
120 financial institutions to assess how effectively they manage and use data
across critical business functions. The findings show that the average institution
scored 241 out of a possible 500 on Cornerstone’s Data Execution Quality (EQ)
index, indicating that most banks are only about halfway toward achieving
optimal data utilization.
While more than one-third of
community institutions have already deployed AI tools such as chatbots and
another quarter are experimenting with generative AI, the research underscores
that such initiatives are unlikely to succeed without stronger data
foundations.
“AI holds tremendous promise for
community banks and...