As we approach the next decade, data integrity and cyber security have risen to the top of financial institutions’ list of mission-critical initiatives. With instances…
Posts published in “Technology”
Thinking Outside the Branch/ Making Digital Personal
by Douglas Brown on June 10, 2019Digital transformation is driving significant change to the expectations of credit union members. Technology and lifestyle changes are making the digital experience the most…
No organization, regardless of size or Information Security (InfoSec) resources, can consider itself data-breach-proof. However, by implementing best practices and investing in cyber defenses, companies…
Community Institutions: Evolving Your Niche in the Digital Age
by Yasemin Bedir on March 22, 2019Community banks and credit unions exist, and will continue to thrive, because they have long focused on personalized, locally-based services for consumers and small businesses…
Four Tips to Create a Strategic Collections Process
by Steve Balmer on October 11, 2018It is safe to say that most of the general population wants to pay its bills on time. However, as anyone in the payments industry…
Stress-Free Banking – How to Wow Your Members With Mobile Video
by Tim O'Hara on July 19, 2018BY GENE PRANGER A frazzled mom drops by the credit union to apply for a car loan. Her 4-year-old twins race across the room and…
A Tale of Two Corporates’ Collaboration
by Tim O'Hara on March 26, 2018BY JANA FOWLER Plano— How do you sustain vendor support for a mature service that remains critical to credit union business operations? Such was the…
Explaining the Basics of Machine Learning
by Tim O'Hara on March 10, 2018BY BREWSTER KNOWLTON Financial institutions are no strangers to Machine Learning. Many institutions are investing heavily in this technology to improve cyber security, customer segmentation,…
Aligning Business Strategy with Data Strategy
by Tim O'Hara on October 9, 2017BY BREWSTER KNOWLTON As I travel around the country working with financial institutions that are ready to implement a data analytics program, I realize a…
Technology Feature: QCash Financial, Provider of Small-Dollar Lending Technology
by Tim O'Hara on July 28, 2017BY BEN MORALES Is your credit union losing business to traditional payday lenders? Small-dollar loans could very well be a missed opportunity for your CU.…
What Makes Millennial Employees Tick?
by Tim O'Hara on July 21, 2017BY IVAN SESELJ Is your credit union so focused on Millennials’ proverbial negative qualities that you are incapable of speaking this generation of employees’ language?…
Revitalizing the Branch: Fusing Tradition and Tech to Enhance Member Experiences
by Tim O'Hara on June 21, 2017BY MICHAEL BALL Credit unions have made great strides in member relationships, but their branch operations have stayed stagnant. To stay relevant to the modern…