Digital transformation is driving significant change to the expectations of credit union members. Technology and lifestyle changes are making the digital experience the most…
Posts published in “Technology”
No organization, regardless of size or Information Security (InfoSec) resources, can consider itself data-breach-proof. However, by implementing best practices and investing in cyber defenses, companies…
Community banks and credit unions exist, and will continue to thrive, because they have long focused on personalized, locally-based services for consumers and small businesses…
BY GENE PRANGER A frazzled mom drops by the credit union to apply for a car loan. Her 4-year-old twins race across the room and…
BY JANA FOWLER Plano— How do you sustain vendor support for a mature service that remains critical to credit union business operations? Such was the…
BY BREWSTER KNOWLTON Financial institutions are no strangers to Machine Learning. Many institutions are investing heavily in this technology to improve cyber security, customer segmentation,…
BY STEVE BALMER It is safe to say that most of the general population wants to pay its bills on time. However, as anyone in…
BY BREWSTER KNOWLTON As I travel around the country working with financial institutions that are ready to implement a data analytics program, I realize a…
BY BEN MORALES Is your credit union losing business to traditional payday lenders? Small-dollar loans could very well be a missed opportunity for your CU.…
BY IVAN SESELJ Is your credit union so focused on Millennials’ proverbial negative qualities that you are incapable of speaking this generation of employees’ language?…
BY MICHAEL BALL Credit unions have made great strides in member relationships, but their branch operations have stayed stagnant. To stay relevant to the modern…
BY CODY WINTON Big banks and credit unions have been quick to adopt digital solutions – at least when it comes to front-end, customer-facing operations.…