For financial institutions, the concept of model validation is not necessarily new. As soon as banks and credit unions began automating certain loan decisioning and…
Posts published in “Technology”
Community financial institutions are at a crossroads as the industry arrives at a point where digital engagement reigns supreme. With many institutions using very similar…
Credit union’s self-service initiativeproves invaluable at onset of pandemic,dedicatedCoronavirus information center deployed across all digital channels Portsmouth, N.H., Sept.15, 2020 – SilverCloud, Inc., the only support solution built…
It is no secret that today banks and credit unions rely heavily on technology solutions in all areas of their organization, especially as digital channels…
Despite the ongoing havoc from Covid-19 and the disruption to face-to-face communication, consumers still need to conduct critical financial transactions and access their money, whether…
The financial industry has seen ups and downs for centuries. It’s actually the norm as currencies fluctuate, mortgage rates jump and plummet, and people change…
Over the past several months, COVID-19 has dramatically impacted consumers, businesses and communities across the country. Major cities enacted shelter-in-place orders, restaurants and retailers shut…
Prior to the influx of fintechs, credit unions were the friendly face of finance, a distinctly different entity than the faceless giants of Wall Street.…
As we enter a new decade, credit union executives around the world are reflecting on the past ten years in hope of identifying trends that…
As a result of daily interactions with experience leaders like Amazon, Spotify and Google, today’s credit union members are conditioned to anticipate delightful, technological interactions…
Customer experience and security – these are top objectives for credit unions today, and the need for sound strategies to support these priorities that can…
As we approach the next decade, data integrity and cyber security have risen to the top of financial institutions’ list of mission-critical initiatives. With instances…