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Technically Speaking

As Membership Declines, CUs Must Look to Digital Banking to Remain Competitive and Maintain Member Loyalty

TECHNICALLY SPEAKING : BY STEPHEN BOHANON, CEO, ALKAMI TECHNOLOGY INC. Is your credit union’s investment in digital banking failing to keep pace with consumer demand for such technology?...

Technically Speaking

Getting to Know Members Better is the Key to Future Service and Marketing Efforts by Roy W. Urrico Do Amazon and Walmart know more about your...

How to Mitigate Risk from Data Breaches

By Roy W. Urrico Cyber-terror attacks continue to threaten credit unions directly and indirectly. Most recently, data breaches on Target, Home Depot and JP Morgan...

Taking Control of Payments

By Roy W. Urrico The announcement of the impending Apple Pay offering is just the latest new payment technology from a non-traditional vendor for credit...

Accurately Measuring Profitably Becomes a Key Strategy

By Roy W. Urrico As the volume of transactions at branches plunge and the cost of doing business rises, understanding profitability correctly becomes even more...

Credit Unions Becoming More App-ed to Focus on Member Engagement

By Roy W. Urrico We are all familiar with the catchphrase “there’s an app for that.” What is catching on at an increasing number of...

Removing the Burden of Cash from the Branch

By Roy W. Urrico Reduce, reuse and recycle—the three R’s that have become part of everyday life—have made their way to the credit union frontlines...