By Andrea Stritzke
Savvy credit union leaders know times are changing. That’s because one thing in life is certain: Change is constant and that means financial services will continue to evolve.
Mobile banking and mobile payments are two areas that are experiencing sizable disruption and are very much on the mind and radar of financial regulators. Consumer protection and financial regulating services such as the Consumer Financial Protection Bureau (CFPB), the Federal Reserve Board (Fed), the Federal Deposit Insurance Corporation (FDIC), and the National Credit Union Administration (NCUA) are increasingly focused on both.
What follows is an examination of what the future holds for mobile financial services, as well as how much continued change credit union leaders can expect.