Team members to lead continued growth and enhanced client experience in the new year
(Des Moines, Iowa – January 27, 2022) – ViClarity, a global provider of governance, risk and compliance (GRC) technology and services solutions, has announced a series of personnel promotions to drive growth and exceptional client experiences. In addition to the ViClarity GRC technology platform, the firm offers auditing services and a suite of integrated consulting services called AdVisor.
Darron Dunn, promoted to chief service officer, will lead the strategy and operational management of the service business unit, which includes the delivery of compliance consulting, league services and audit and review services for the credit union industry. With ViClarity since June 2019, Dunn’s wide range of experience and demonstrated ability to align service, projects, training and operations around shared goals will facilitate continued client satisfaction.
“ViClarity is focused on delivering an optimized client experience that introduces collaboration to reduce the all-too-common strain and stress on GRC teams,” Dunn said. “We want to help streamline our clients’ processes, ultimately minimizing risk and maximizing performance. Our goal is to continue to earn a reputation as the go-to source for bold, proactive regtech and services solutions in highly regulated industries.”
In addition to Dunn, several other team members have been promoted in key areas of the business.
Carrie Helmle becomes director of audit services. She is an experienced leader and trusted advisor to clients in addressing audit needs. Her knowledge of financial regulations and industry best practices has been instrumental in proactively identifying gaps to improve overall operations.
Jovilyn Herrick has been promoted to senior director of client solutions where she manages strategic negotiation and relationship nurturing. Herrick will lead the client solutions team in uncovering client needs and promoting the full range of products and services ViClarity offers. Within her new role, she will drive execution of plans to deliver an on-brand, exceptional client experience, striving to capture greater market share because of her efforts.
Chuck Uguccini will step into the manager of compliance advisor services role. Uguccini is a proven risk and compliance leader in financial services whose skillset encompasses negotiation, consumer lending and business planning, among other subject matter expertise.
He swiftly progressed during his time at ViClarity and has several designations to his name, including Credit Union Compliance Expert (CUCE), NAFCU Certified Risk Manager (NCRM) and Certified Bank Secrecy Officer (NCBSO). He will help ensure the company upholds its valued reputation by advising on applicable laws and regulations. Along with other organizational leaders, Uguccini will support various areas of the business in providing the highest quality service to clients.
ViClarity also has promoted Tracy Fitzgerald to head of product management. Fitzgerald has more than nine years with ViClarity. During her time at the company, she has earned her Project Management Professional (PMP) certification, as well as played an integral role in the development and continuous enhancement of ViClarity’s software platform and features.
She has developed expertise in software product management and honed skills in setting vision, priorities and direction for ViClarity’s core technology solutions. Her solid knowledge base, along with a strategic mindset and a desire to provide an exceptional client experience, has positioned her to ensure ViClarity’s software platform continues to evolve to meet the changing needs and high standards demanded by the firm’s clients.
Shane Corcoran has been promoted to head of customer success. Corcoran’s deep understanding of industry trends, best practices and needs of a global customer base will help him lead the team in ensuring the best possible experience with the ViClarity platform. With more than five years of international sales experience, he is well-equipped to demonstrate the platform’s range of benefits, which include eliminating manual processes and improving efficiency for ViClarity clients.
“We are excited to see team members deepen their engagement with the company and step into leadership roles that will help drive the future success of ViClarity,” said Global CEO Miriam De Dios Woodward “Their commitment to our clients is inspiring, and I’m excited to see where their drive and determination, as well as that of all other team members, will take the company and our clients. With this accomplished, values-centric team, we are set to embark on another year of enhancing the GRC technology and services we provide.”
ViClarity is an award-winning provider of governance, risk and compliance (GRC) management solutions. A global organization, ViClarity has headquarters in Des Moines, Iowa, and Kerry, Ireland, and provides services for nearly 1,000 clients in a variety of highly regulated industries. The firm’s flagship technology is a centralized platform that supplies GRC professionals with real-time access to business intelligence for faster, data-based decision-making. Learn more at viclarity.com.