spot_img

The most valuable training lesson I ever learned

Date:

By Paul Nunn

Leadership-Development-and-Training-newI recently conducted a half-day training course on Communication Skills for one of my clients. Overall, I thought the session had gone well. I had done a good job—or so I thought—of getting great communication scenario examples from the client, developing the material and delivering the course as promised. 

Two weeks after conducting the training class I met with the client to review the course, discuss the feedback written on the participant evaluation forms and hear what the client had to say about the session. While the participant feedback was quite good, the stakeholder feedback, while not nearly as good, was far more valuable.

This content is for CU BUSINESS eMagazine , Special Deal: 2 websites , and NEW! The Leadership Team Builder Group Subscription members only.
Log In Register

Share post:

spot_img
spot_img

Popular

More like this
Related

FIs rethink credit card program design as consumers rethink how they use them

The pandemic fundamentally changed how consumers use credit cards...

Nusenda Credit Union brings Chief Learning & Diversity Officer

Albuquerque, N.M. – Nusenda Credit Union announced today the...

What Top Credit Union Salespeople Do Differently

Every credit union has at least one. That team...

CUES Seeking Nonmembers to Participate in Needs Survey

MADISON, Wis.—CUES is partnering with Association Metricson a research...