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Posts tagged as “Members”

Compliance Competency

Building Compliance Competency from the Outside in Credit union gets creative to develop in-house regulatory compliance expertise. When the COO of St. Louis Community Credit…

Converting the e-Channel

Converting the e-Channel to Recognize Members and Realize ROI By Michael Carter Because credit unions have members rather than shareholders, delivering exceptional service determines why…

Hispanic or Latino?

By Miriam De Dios Over the years, there has been constant debate over whether to use the term “Latino” or “Hispanic” when referring to people…

BCU Narrows Marketing for Wider Impact

By Sharon Sweda Exciting things are happening at BCU, the Vernon Hills, Illinois based credit union. Points of difference start with the non-profit status of…