San Ramon, Calif. — (Aug. 25, 2020) — Lumin Digital, a PSCU company, today announced that Shell Federal Credit Union (Shell FCU) has signed a multi-year commitment for Lumin Digital’s cloud-based platform as the credit union’s digital banking solution for its membership. Shell FCU will have more than 70,000 active users when the credit union launches on the platform, which is slated for February 2021.
Chartered in 1937 and headquartered in Deer Park, Texas, Shell FCU’s purpose is to serve its members through leadership that is committed to keeping the credit union strong, aggressive and financially sound. The credit union was seeking a partner that shows leadership in the digital banking space, and is also tightly integrated with many of Shell FCU’s existing vendors and partners. Lumin Digital was the ideal fit.
“In looking for partners, we found Lumin Digital offers an innovative product that is constantly evolving, making it easy to implement refinements whenever we want without forcing downtime,” said Willie Lewis, Vice President of Projects at Shell FCU. “Our staff immediately felt an emotional connection with the product – the design and its focus on member engagement were key factors in our decision. We look forward to making Lumin Digital available to our members next year.”
As a cloud-based digital banking platform built using cutting-edge technology, Lumin Digital provides members with a tightly integrated and customized experience that matches the offerings available from larger financial institutions. In creating a truly personalized journey, Lumin Digital helps credit unions better engage with their members, increase value and deepen relationships.
“We are extremely pleased to provide Shell FCU and its members with the flexibility and freedom that our digital banking product and support offer, and we look forward to helping the credit union effectively serve its members through the new platform,” said Jeff Chambers, President of Lumin Digital.
Unveiled at PSCU’s 2018 Member Forum, Lumin Digital continues to drive innovation in the digital banking space, differentiating itself through technology built for human connection. Lumin Digital’s offering provides seamless integration to a wide array of PSCU and other platform tools and capabilities, including card services, rewards management and data analytics, to provide a member-centric experience. For more information, visit LuminDigital.com.
About Lumin Digital
Lumin Digital, a PSCU company headquartered in San Ramon, Calif., delivers digital banking solutions to credit unions across the United States. Founded by financial technology experts, Lumin Digital is working to redefine digital banking with its proprietary member engagement platform, providing credit unions with a solution that allows them to quickly and safely adjust to their member needs. Through the use of Lumin Digital’s member data and predictive analytics, credit unions have the ability to create custom experiences for members, creating a truly personalized journey that helps their members thrive while building a connected relationship. For more information, visit LuminDigital.com.
PSCU, the nation’s premier payments CUSO, supports the success of 1,500 credit unions representing more than 3.8 billion transactions annually. Committed to service excellence and focused on innovation, PSCU’s payment processing, risk management, data and analytics, loyalty programs, digital banking, marketing, strategic consulting and mobile platforms help deliver possibilities and seamless member experiences. Comprehensive, 24/7/365 member support is provided by contact centers located throughout the United States. The origin of PSCU’s model is collaboration and scale, and the company has leveraged its influence on behalf of credit unions and their members for more than 40 years. Today, PSCU provides an end-to-end, competitive advantage that enables credit unions to securely grow and meet evolving consumer demands. For more information, visit PSCU.com.