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PSCU and Allied Solutions Partner to Provide Delinquency Management Services

St. Petersburg, Fla. (March 11, 2020) – PSCU, the nation’s premier payments credit union service organization, and Allied Solutions (“Allied”), one of the largest providers of insurance,
lending and marketing products to financial institutions in the U.S., today announced
they have partnered to provide financial institutions with single-source delinquency
management services and support, including first- and third-party collections
solutions. Through this end-to-end payments and collections partnership, PSCU
and Allied will offer the most complete package of risk management and
delinquency management solutions available in the marketplace today.

With more than 40 years of
experience in the financial services industry, Allied (Carmel, Ind.) is focused
on helping its more than 4,000 clients grow or enhance bottom lines, protect
businesses and consumers, and evolve to stay ahead of the competition. Allied
was seeking a delinquency management solutions partner that would not only help
manage risk for its users, but also allow for efficiencies and scale. It found
an ideal provider in PSCU’s CU Recovery & The Loan Service Center.

“We know that collections will look
very different across the financial services and credit union industries as a
result of the COVID-19 pandemic. As such, we wanted to ensure our clients are
as prepared as possible for this new reality,” said Pete Hilger, CEO and
president of Allied Solutions. “We are extremely pleased to work with the PSCU
and CU Recovery & The Loan Service Center teams to offer a comprehensive solution
and look forward to seeing the mutual benefits that will come from our
partnership.”

Available to Allied clients beginning
this month, delinquency management solutions from PSCU’s CU Recovery & The
Loan Service Center are customizable to fit the unique needs of individual
financial institutions, providing a range of early and late-stage collection
services and training to meet even the most complex needs. In addition to
ensuring collections and communications are compliant, these end-to-end solutions
help financial institutions improve financial outcomes for borrowers while
reducing losses with a highly experienced collections-focused team.

“Both PSCU and Allied have extensive
product suites, as well as a shared commitment to enhancing client experience,”
said Jack Lynch, president, CU Recovery & The Loan Service Center. “At a
time when collections and delinquency management expertise is critical, we are
eager to begin working with Allied to enhance and elevate the collection
process for its clients, ensuring compliance while ultimately reducing losses
and maximizing results.”

About PSCU

PSCU, the
nation’s premier payments CUSO, supports the success of 1,500 credit unions
representing more than 5.4 billion transactions annually. Committed to service excellence
and focused on innovation, PSCU’s payment processing, risk management, data and
analytics, loyalty programs, digital banking, marketing, strategic consulting
and mobile platforms help deliver possibilities and seamless member
experiences. Comprehensive, 24/7/365 member support is provided by contact
centers located throughout the United States. The origin of PSCU’s model
is collaboration and scale, and the company has leveraged its influence on
behalf of credit unions and their members for more than 40 years. Today, PSCU
provides an end-to-end, competitive advantage that enables credit unions to
securely grow and meet evolving consumer demands. For more information,
visit PSCU.com.

About CU Recovery & The Loan Service Center

CU Recovery, a PSCU company, is a
full-service collection agency managing non-performing and charged-off
loans with a comprehensive menu of third-party collection services. Since
1990, CU Recovery has worked with over 2,700 credit unions nationwide and
is a leading industry expert for credit union collections of all loan
types. The Loan Service Center provides first-party collection services to
minimize loan loss by managing early stage delinquency. The Loan Service Center’s
agents work under the direction of financial institution collection departments
to follow procedures, while its broad spectrum of collection resources and
training programs help financial institutions manage and mitigate loan
delinquency rates.

About Allied Solutions

Allied Solutions, LLC is one of the largest providers
of insurance, lending, and marketing products to financial institutions in the
US. Allied Solutions uses technology-based products and services customized to
meet the needs of 4,000 clients along with a portfolio of innovative products
and services from a wide variety of providers. Allied Solutions maintains over
16 regional offices and service centers around the country and is a subsidiary
of Securian Financial Group, Inc.

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