Patricia Valentino, SrVP   |   FIS - Fidelity National Informati

Knowledge Is Power

Ask the Right Questions, Listen to the Answers FIS executive Pat Valentino shares tips on how to make your credit union more relevant. By Joyce Moed,…...

Publisher’s P.O.V.

Ken Schroeder is one clever fella! Ken has the important title of Vice President of Business Continuity for Southeast Corporate FCU (soon to be merged with Corporate…...

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Are Your Cardholders About to Bust Out?

Tips on spotting, preventing and recovering from ‘bust-out’ card fraud By Karen Postma – TMG Senior Cards Risk Manager A form of first-party fraud also…...

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Increase Brand Image and Business Without Expense

By Murray Halperin Building your credit union’s brand is an ongoing and very expensive proposition. Every market is different with demographic changes, new businesses coming…...

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Mentoring Managers

8 key attributes to look for when hiring an assistant manager By Norm Spitzig Great companies are populated by great employees. While a top general…...

Interra

The Heart of Interra Credit Union

By Sharon Sweda The story isn’t new. A handful of charter members pooled their resources and capital to form a credit union to serve potential…...