Preparing for an Uneventful Compliance Audit

BY BAMBI HELM Examiners are raising their expectations of compliance audits. Will your credit union meet them? Doing so ensures your CU maintains its trustworthiness…...

Integrating ROI into Everyday Marketing

BY BRUCE A. CLAPP Return on investment (ROI) isn’t something your credit union examines willy nilly. Ideally, it should be used every single day. For…...

Those Darn Millennials

BY KENNETH C. BATOR When it comes to capturing the business of the Millennial crowd, credit unions may feel as though they’re darned if they…...

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A Classic Approach to Investing

BY ROBERT PERRY AND JASON HALEY Far above any individual decision, the decision-making framework is crucial to a credit union’s long-run investing success. And analytical…...

Turning a 700+ Score into a 800+ Score

BY REX JOHNSON My team of consultants and I work with hundreds of credit unions each year, and we are constantly noticing new trends. In recent years, we…...

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Is your CEO’s Compensation Justifiable?

BY CLINTON KOKER Not long ago the Omaha Herald published a series of articles on the executive compensation practices of the CEO of Goodwill Industries, a non-profit…...

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The Batting Order of Brand Associations

BY KENNETH C. BATOR Baseball season is coming. It’s right around the corner. The sound of the ball off the bat, the smell of fresh…...