E-Security at Credit Unions Today


By Laura Enock

imagesE-security varies from one credit union to another. The largest credit unions may be more prepared for potential issues because of their larger budgets and more manpower, but they’re also more likely to be targeted because of their higher profile and larger member base. To get a good picture of what’s happening at credit unions today, Credit Union Business asked five credit unions to weigh in with their concerns and how they are managing them. Here’s what we learned.

Current Concerns

Cedar Point Federal Credit Union in Lexington Park, MD takes security very seriously and is confident that their systems are secure. In fact, they regularly hire an outside company to try hacking into their computers looking for security problems.

Lisa Shender, Marketing Director at Cedar Point FCU, says their biggest e-security concern is also the weakest link: a member’s computer. Members create potential security issues that the CU simply can’t control whenever they include their account number, full name, mother’s maiden name, social security number, etc. in emails. The CU will remove the sensitive account information should that email need forwarding to another MSR in an effort to lessen any potential security breach.

Because member awareness is Cedar Point FCU’s biggest concern, every member contact form on Cedar Point FCU’s website includes the following warning:

 Email is not a secure means of transmitting data.
Please do not provide any sensitive personal information (i.e., SSN, Date of Birth, account number).

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