Are Paper Statements Dead? How to Best Serve Your Customer in a Digital World
The average American spends seven hours a day looking at a screen. We now live most aspects of our lives heavily impacted by digital influences. We use our phones to hail a ride, we stream movies and shows to a variety of devices, and now more than ever, we are using our phones and computers to do our banking.
Over the last 20 years digital adoption has completely changed the way we go about our lives. Access to online news is killing the traditional newspaper. The need for physical publications is becoming less and less crucial as we now have access to news updates immediately. Is banking on t...
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