By Paul Nunn
Approximately 70 percent of all classroom training is ineffective and, as a seasoned corporate trainer and instructional designer, I, too, must plead guilty of having led my fair share of uninspired classes. Don’t get me wrong: I have conducted some great training classes. How do I know this? Because I spent time after each session reading my evaluation forms, or as trainers like to call them, smile sheets. Why do we call them smile sheets? Because they often include comments like:
- “Best training I ever attended.”
- “Paul kept us engaged.”
- “I never fell asleep once.”
And yes, we smile when we read the comments.