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TRAINING

The Legacy

As Frank reflects upon his 30-year career and looming retirement, he’s flooded with a mixture of nostalgia and melancholy. Once home, enthralled by the...

Expansion Team is Key to Successful Acquisition

By Sharon Sweda Growth and expansion are vital to the success of most organizations. However, mismanaged growth and expansion will sink even the most sea-worthy...

What’s in Your CU Wallet? Control of Member Loyalty, Data and Perhaps Interchange Fees

By Roy W. Urrico In a familiar Seinfeld episode George Costanza carries a wallet so full that it throws his back out and finally explodes...

Building “The Plan” for New and Existing Members

By Jack Kelly Jr. How do you construct a plan that is tailor-made for all of your members whether new or existing? You might begin...

Training to Keep Top Talent

By Ken Gonyer It’s been four long years since the recession officially ended, and although the stock market has rebounded, the job market is still...

Credit Unions vs. Banks Again Over Member Business Lending Rules

By Roy W. Urrico Credit Union and bank lobbyists appear headed for a showdown . . . again. The banking industry has become gradually more...

I’m Doing My Best!

By Holly Herman And so are you! Everyone is doing their very best all the time. That simple and commonly used phrase may not be...

Credit Union Training and Development: The Time is Now!

By Ken Gonyer Remember 2010? Three years ago, your credit union was probably in survival mode. Belts were tightened and, like everyone else in the...