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Posts published in “TRAINING”

How to Collaborate

BY KENNETH C. BATOR As much as we are taught in college, in CUNA school, from webinars, and from conferences there are certain things that…

Org-Chart Goal Setting

BY KENNETH C. BATOR Employees who understand how they fit into your credit union’s grand scheme are more engaged employees, but how do you convey…

Our Brand is…

BY KENNETH C. BATOR Like most people I hate going to the dentist. Regardless I go every six months because I don’t like the alternative…

Experience Trumps Service

BY KEN BATOR An insider’s glance into the recent Southern California Credit Union Alliance conference reveals an important takeaway for credit unions. Providing good service…

This Is Your Time!

BY KENNETH C. BATOR What does the Miracle on Ice 1980 U.S. Olympic Hockey Team have to do with the present state of the credit…

Those Darn Millennials

BY KENNETH C. BATOR When it comes to capturing the business of the Millennial crowd, credit unions may feel as though they’re darned if they…

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