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Increasing Incidence of High-Risk in NCUA’s NEV Supervisory Test

Just over 6 years ago, the National Credit Union Administration (NCUA) announced key changes to interest rate risk supervision during its June 16, 2016...

LEADERSHIP DEVELOPMENT CUSO UNVEILS HYBRID LEARNING PROGRAM

Program combines self-paced video with live virtual interaction (Harrisonburg, VA) – Credit unions now have a hybrid training option for aspiring, new, or current managers...

4 Components to Move Your Sales Culture Forward

There is a growing need in the financial services industry for a robust sales culture. That isn’t to say that there needs to be...

Nusenda Credit Union brings Chief Learning & Diversity Officer

Albuquerque, N.M. – Nusenda Credit Union announced today the hiring of Erica Barreiro as its new Chief Learning & Diversity Officer. “We look forward to...

What Top Credit Union Salespeople Do Differently

Every credit union has at least one. That team member who consistently out performs everyone else in sales. They are always at the top...

CUES Celebrates, and Encourages Industry Participation in, Learning & Development Month

MADISON, Wis.—Talent development leader CUES is celebrating Learning & Development month, which is in October in the U.S., with activities designed to help members...

A Tribute To A “Problem Solver”, Rex Johnson

Publisher’s Note:  We all lost a good friend with the recent passing of Rex Johnson, a true giant in the credit union industry! The...

7 Steps to a Complete Sales Process

A few years ago, I had the opportunity to spend an entire day shadowing team members in a client’s branch network. I do quite...

8 Sales KPIs Every Credit Union Should Be Measuring

Many years ago, I remember sitting in a meeting led by our team’s Senior Vice President where he was discussing his vision for our...