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Technically Speaking

Getting to Know Members Better is the Key to Future Service and Marketing Efforts by Roy W. Urrico Do Amazon and Walmart know more about your...

Compliance Competency

Building Compliance Competency from the Outside in Credit union gets creative to develop in-house regulatory compliance expertise. When the COO of St. Louis Community Credit Union...

Social Media and Your Brand

by Kenneth C. Bator, MBA A few years ago, a colleague of mine read an e-mail my firm had sent promoting a loyalty program...

The Home Depot Breach: How North East Texas Credit Union Met the Challenge

BY LAURA ENOCK Data breaches make for difficult times for credit unions. There is a need to remind members of the severity of the security...

Coping with the Never-Ending Challenge of ATM Compliance

By Gary Walston ATM compliance is a perennial challenge, but doesn't it seem now that it is coming more frequently, with more force and with...

Is Your Web Content Doing Its Job?

By Laura Enock Of course your credit union has a website. How could it not? In today’s world, every organization needs to have a web...

What the Regulatory Exam Process Could Be

By Ryal Tayloe Earlier this year, Carrie Hunt, NAFCU’s senior vice president of government affairs and general counsel, was recorded suggesting that the NCUA exam...

Small Businesses Supported by Local CUs

Entrepreneurs Rising: Small Businesses Supported by Local CUs By Bill Prichard It is more than likely that every small business or budding entrepreneur will need financial help...

The Mobile Payments Ignition Point

How the rise of Host Card Emulation makes deploying consumer-centric mobile solutions possible for financial institutions By Brian Day  Even the most influential disruptor in the...