CEDAR RAPIDS, Iowa － New technology is rapidly changing consumer behavior, and many industries are adjusting their strategies to accommodate their customers. In the financial…
Posts published in “Environment”
Harassment Keeping Your Name Out of the News (Part 1)
by Tim O'Hara on July 23, 2018BY LIN GRENSING-POPHAL With claims of sexual harassment being levied against prominent figures in Hollywood, sports and industry, community banks are wise to ensure that…
The Next Step in Consumer Empowerment
by Tim O'Hara on April 24, 2015TECHNICALLY SPEAKING : BY VINCE PASSIONE Is it time for your credit union to take the next step when it comes to online lending? One lending expert thinks…
Why We Should Think About Our Members’ Fico Scores
by Tim O'Hara on April 23, 2015BY JAMES COLLINS er voice was perky as I sat down. “Welcome to the Bank of Colossus. My name is Mary. How can I help…
Technically Speaking
by Tim O'Hara on January 8, 2015Getting to Know Members Better is the Key to Future Service and Marketing Efforts by Roy W. Urrico Do Amazon and Walmart know more about…
Compliance Competency
by Tim O'Hara on January 8, 2015Building Compliance Competency from the Outside in Credit union gets creative to develop in-house regulatory compliance expertise. When the COO of St. Louis Community Credit…
Social Media and Your Brand
by Tim O'Hara on January 8, 2015by Kenneth C. Bator, MBA A few years ago, a colleague of mine read an e-mail my firm had sent promoting a loyalty program that…
The Home Depot Breach: How North East Texas Credit Union Met the Challenge
by Tim O'Hara on November 18, 2014BY LAURA ENOCK Data breaches make for difficult times for credit unions. There is a need to remind members of the severity of the security…
Coping with the Never-Ending Challenge of ATM Compliance
by Tim O'Hara on November 18, 2014By Gary Walston ATM compliance is a perennial challenge, but doesn’t it seem now that it is coming more frequently, with more force and with…
Is Your Web Content Doing Its Job?
by Tim O'Hara on September 11, 2014By Laura Enock Of course your credit union has a website. How could it not? In today’s world, every organization needs to have a web…
What the Regulatory Exam Process Could Be
by Tim O'Hara on September 11, 2014By Ryal Tayloe Earlier this year, Carrie Hunt, NAFCU’s senior vice president of government affairs and general counsel, was recorded suggesting that the NCUA exam…
Small Businesses Supported by Local CUs
by Tim O'Hara on September 11, 2014Entrepreneurs Rising: Small Businesses Supported by Local CUs By Bill Prichard It is more than likely that every small business or budding entrepreneur will need financial…